Customer Care Our diverse customer portfolio comprising of individual users from many walks of life and Prepaid Card Call Centres form the cornerstone of our business development initiatives. Despite the challenges posed by harsh economic realities, Tritel has always lived up to its promise and maintained its reputation as the provider of the most economical means of public communication for the benefit of the common man. Also, the ability of our well groomed customer care agents to promptly grasp customer needs and offer timely solutions has enhanced customer loyalty and confidence in Tritel products and services. Our main focus is on continuous improvement in quality and timeliness of our services and processes to meet the dynamic and ever changing needs of the modern day discerning customer.