CORPORATE BUSINESS SOLUTIONS CRM Maximizer Today's customer is sophisticated hence customer service is a key factor in the success of any company. Managing all customer interactions from a single location whilst recalling customer history is easy if all the information were available at the click of a button, This is basically a Call Center solution, which is designed for customer care centers where facilities are provided to deliver personalized services to customers over the phone, The salient features being, call pop up screens, expert agent solutions, basic call management services, IVR facility for automatic response and wall board display.